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PRODOTTO AGGIUNTO NEL CARRELLO
   
RETURN

To request the return of the purchase made, simply fill in the RETURN FORM online within 5 working days from the receipt of the goods. Following request the withdrawal of courier Bartolini on the site in the area www.brt.it BOOK A PICK, fill out the form with all the required data and indicating that the costs are borne by the recipient.

To make your made is authorized by us, it is necessary that they meet the following conditions:

• The return form must be completed correctly within 5 working days of receipt of the goods purchased and must be included in the shipment;
• The products must not have been used, worn, washed or damaged;
• Labels and / or tags present must not be removed or damaged;
• The goods must be returned in the original packaging and undamaged;
• The products must be sent no later than 10 working days from the date you received the goods;

After we received your returned goods and checked that all requirements have been met, you will receive an email confirmation of acceptance of the return. If the return is not accepted because it does not comply with the conditions listed above you will be contacted by mail. In this case you can choose to get back the goods delivered at your expense. In case of refusal on your part, we reserve the right to retain the products and the amount corresponding to the purchase.


Timing and procedures for replacement
To replace a purchased product, ask your return and make a new purchase.

 

Timing and procedures for reimbursement

The refund of the purchase price of the returned products will be activated within 30 working days from the date we receive the goods, in the same manner in which it was paid.


SURNAME*:
NAME*:
ADDRESS:
CITY:
COUNTRY:
CAP:
PHONE:
E-MAIL*:
ORDER NUMBER:
MESSAGE:
OBJECT REASON:
defective product non-conforming goods other
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